【传音控股】用户服务条款

生效日期:【2021】年【11】月【01】日

1. 导言

1.1 欢迎使用由北京飞书科技有限公司(“ 我们 ”)运营的【Transsioner】平台(“ 本平台 ”)。《【Transsioner】用户服务条款》(“ 本条款 ”)是您与我们之间的协议,列名了您访问和使用本平台及由我们或其关联方负责运用、提供的相关网站、服务、应用程序、产品及内容(统称为“ 本服务 ”)须遵守的条款及条件。就本条款而言,“ ”是指本服务的用户。

1.2 本条款构成您与我们之间具法律约束力的协议。我们在此特别提醒您认真阅读、充分理解本条款各条款,特别是 其中所涉及的免除或减轻我们责任的条款、限制您权利的条款、关于争议解决与法律适用的条款等 。其中,限制您权利、免除或减轻我们责任的条款会以黑体加粗的形式提示您重点注意。

1.3 您访问或使用本服务即表示您确认:您具有与我们形成达成具有约束力的合同所需的民事权利能力和民事行为能力(或您符合本条款中“未成年人使用条款”部分的要求),且您接受并同意遵守本条款。 您对本服务的访问和使用还受我们的《【Transsioner】隐私政策》的规限,包括本条款及《【Transsioner】隐私政策》不时的增补、变更及附加协议(我们会通过合理方式告知您并向您提供)。该等条款与本条款共同构成您与我们之间达成的完整协议。

1.4 如果您代表任何企业等机构组织访问或使用本服务, 您承诺已获得该机构组织允许您代表其接受、履行本条款所需的完整授权 。在此情况下,该组织在法律和财务方面对以下各项行为承担责任:您对本服务的访问和使用,以及与组织机构相关联的其他人士(包括任何员工、代理人或合同方)对您帐号的使用。

1.5 我们会不时修订本条款,例如:我们会在更新本服务功能或监管规定发生变动时修订本条款。在进行本条款的修订时,我们将在本平台及/或我们的网站公开征求意见,并在修订内容正式实施前七日对修订内容予以公示。我们还会及时更新本条款顶部的“更新日期”和“生效日期”。我们会尽合理努力向所有用户发出合理的通知(例如通过本平台的通知),以向您告知本条款的重大变更,您应及时关注。 您在本条款更新之后继续访问或使用本服务,即视为您接受变更后的条款。如果您不同意更新后的条款,您应停止访问或使用本服务

1.6 如我们需要您遵守除本条款、《【Transsioner】隐私政策》之外的其他条款的,该等条款的公示、发布及效力亦遵守上述约定。

2. 本平台及本服务

2.1 本平台为多平台办公管理通讯及协作工具,提供包括支持单人、多人参与,发送语音短信、图片和文字等即时通讯服务,和为用户提供包括但不限于组织成员管理、企业通讯录、文档、日历、音视频通话、视频会议、邮箱、远程办公、健康管理等功能(因版本迭代及放开用户群体的不同,具体功能以您下载本平台实际提供的功能为准)以及与其他软件互通的服务。

2.2 在遵守本条款约定的前提下,我们授予您一项不具排他性、有限、不可转让、不可分许可且可被撤销的许可用于访问和使用本平台。我们保留一切与本平台、本服务相关的权利。 您确认并同意:您在对本条款有任何违反时,我们可出于合理原因终止该许可,以避免您对我们及其他用户的进一步伤害

2.3 您应当从我们的网站或我们已经授权的第三方下载本平台以获取本服务,若您并非从我们或经我们授权的第三方获取本服务的,我们无法保证该版本的服务能够正常使用,您应自行为此种获取方式和使用行为负责。

2.4 您理解并认可, 本条款中所描述的功能可能仅对部分用户(如:企业用户)提供或以特定的方式(如:有偿付费)提供,您在访问和使用本服务时能够实际享受的服务以我们实际向您的用户帐户提供的为准。

2.5 我们将不定期的对上述功能进行优化,并不断根据用户需求研发新的功能。 您同意,这些功能服务可能根据用户需求的变化或我们的判断,随着服务版本不同而被优化或修改,或因定期、不定期的维护而暂缓提供。该等行为均不视为我们违反本条款约定。

2.6 我们 有权不时在不另行通知您的情况下,对本平台、本服务或其任何部分及相关功能进行更新、升级、修改、删除或转移。我们会尽合理努力向所有用户发出合理的通知(例如通过本平台的通知),以向您告知本服务的相关变更,您应及时关注。

2.7 您在使用本平台所提供的相应功能时,应遵照我们不定时告知您的相关技术规范、安全要求等规定,以确保本服务安全、稳定地运行。

3. 企业用户和授权用户

3.1 如在您的用人单位(或以其它方式聘用您的组织机构)或任何其它组织机构已与我们就您使用本服务以书面或其他合理方式(“ 达成订购合意 ”)的情况下,该组织机构授权或邀请您使用本服务,则您的该用人单位或该组织机构即为本条款中所述的“ 企业用户 ”。

3.2 应企业用户邀请而使用本服务的用户(包括企业用户的管理员用户)均为本条款中所述的“ 授权用户 ”。企业用户可向您发送验证码邀请您使用本服务,您可通过该验证码以该企业用户之授权用户的身份创建本服务的帐号。您同意,除了邀请您使用本服务之企业用户的人员之外,您不会与任何其他人士共享该验证码,亦不会将该验证码告知任何其他人士,否则您将承担因违反本款约定而产生的相应法律责任; 您亦同意,为使您及该企业用户的其他授权用户能够享受本服务的部分功能,在获得您授权的情况下,该企业用户可以与我们及该企业用户的其他授权用户共享您的信息。该企业用户收集、使用、共享您信息的行为应遵守相关法律法规要求,我们仅根据该企业用户要求处理您的信息,且不对该企业用户的相关行为承担法律责任,请您仔细阅读《【Transsioner】隐私政策》对此情形的规定。

3.3 在您接受邀请成为企业用户的授权用户并维持该身份时,您可以享受本服务为该企业用户及其授权用户提供的服务内容,同时您授权所属企业用户对您的授权用户身份及基于该身份的相关权益进行管理,包括但不限于加入、删除以及调整权限和限制服务内容等, 您保证在遵守本平台相关规范的同时,按照该企业用户的授权范围和规范使用本软件及本服务,如您丧失企业用户的授权用户身份,我们有权根据企业用户的指示将基于该身份的服务内容一并删除

3.4 在您以企业用户之授权用户的身份使用本服务的情况下,您确认本服务是供您所在组织机构使用的工作工具,并非用于您个人作为日常消费的用途。

3.5 无论企业用户或授权用户均受本条款之规制,您代表任何企业用户访问或使用本服务的,即您代表相应企业用户同意并确认接受本条款之规制。

4. 您的帐号

4.1 使用本平台服务您必须注册帐号。您有权选择合法且符合我们要求的字符组合作为自己的帐号,并自行设置符合安全要求的密码。您设置的帐号、密码是您用以登录并以注册用户身份使用本平台及我们提供的其他软件及相关服务的凭证。

4.2 您也可以通过第三方平台帐号授权、与您相关的企业用户分配的内部帐号或我们允许的其他方式登录并使用本服务。您将授权我们获取您在第三方平台或企业用户内部帐号注册的公开信息(姓名、头像以及您授权的其他信息),用于与本平台帐号绑定,使您可以直接登录并使用相关服务。

4.3 您理解并同意,除您登录、使用本软件外,您还可以用本平台帐号登录使用我们及其关联公司、控制公司提供的其他软件、服务,在这一过程中,其他软件、服务将会获取您授权提供的信息。您在使用前述软件、服务时,将受到该其他软件、服务实际提供方的用户协议及其他协议条款的约束。

4.4 企业用户通过我们指定方式、渠道订购获取本服务及本平台帐号的使用权后,我们会分配相应的企业用户管理员帐号,经企业用户书面授权,您可以使用该管理员帐号。企业用户通过我们审核后可通过该管理员帐号上传和管理其授权用户的通信录、邀请企业用户成员加入相应组织群组,并通过本服务实现用户沟通、协同办公、结构调整等功能。企业用户及企业用户授权的管理员在导入授权用户通信录并实现上述功能前,应向相应授权用户充分说明(包括但不限于企业用户会将授权用户的个人信息提供给我们)并取得全部授权用户的明确同意。

4.5 无论您自行注册帐号、通过第三方平台帐号授权、使用企业用户分配的内部帐号进行绑定,或企业用户通过管理员帐号导入授权用户信息,均应保证提交真实、准确、完整和反映当前情况的身份及其他相关信息。 您理解并承诺:您的帐号名称、头像和简介等用以使用本服务的信息及其他向我们提供的信息中不得出现违法或不良信息,未经他人许可不得使用他人名义(包括但不限于通过冒用他人姓名、名称、字号、头像等足以让人引起混淆的方式),不得恶意注册本平台帐号(包括但不限于频繁注册、批量注册帐号等行为)。您在帐号使用过程中需遵守相关法律法规,不得实施任何侵害国家利益、损害其他公民合法权益或者有害社会良好道德风尚的行为。我们有权对您的帐号信息进行审核,对于违反本条款约定的帐号信息,我们有权进行不予通过、屏蔽或删除等处理。

4.6 您了解并同意,本平台帐号所有权及有关权益均归我们所有,您完成首次登陆后将获得该帐号的使用权。您的帐号仅限您本人使用,未经我们书面同意,禁止以任何形式赠与、借用、出租、转让、售卖或以其他方式许可他人使用该帐号。如果我们发现或者有合理理由认为使用者并非帐号初始注册人,我们有权在未经事先通知的情况下暂停或终止向该帐号提供服务,并有权注销该帐号,由此带来的该帐号相关数据、信息等(包括但不限于授权用户信息、企业用户信息和聊天记录等)被清空、丢失等的后果及损失,您应自行承担。

4.7 您有责任维护个人帐号、密码的安全性与保密性,您应高度重视对帐号与密码的保密,在任何情况下不向他人透露帐号及密码。若发现他人未经许可使用您的帐号或发生其他任何安全漏洞问题时,您应当立即通知我们。当您使用完毕后,应安全退出。如因您保管不当等自身原因或其他不可抗因素导致遭受盗号或密码丢失,您将自行承担相应责任。

4.8 在丢失帐号或遗忘密码时,您可遵照我们的申诉途径及时申诉请求找回帐号或密码。您理解并认可,我们的密码找回机制仅按照申诉单上所填资料与系统记录资料是否一致来识别申诉人是否为帐号有权使用者。

4.9 您充分了解并同意,您应为自己帐号下的一切行为负责,包括该帐号所发表的任何内容以及由此产生的任何后果。您应对使用本服务时接触到的内容自行加以判断,并承担因使用内容而引起的所有风险,包括因对内容的正确性、完整性或实用性的依赖而产生的风险。我们无法且不会对您因前述风险而导致的任何损失或损害承担责任。

4.10 当您完成帐号的注册、登录并进行合理和必要的身份验证后,如您是个人用户,您可随时浏览、修改自己提交的个人身份信息;如您是企业用户的授权用户,您需要通过所在组织机构的企业管理员修改已经提交的个人身份信息。 您理解并同意,出于安全性和身份识别(如帐号或密码找回申诉服务等)的考虑,您可能无法修改注册时提供的初始注册信息及其他验证信息。 如您是个人用户,您也可以申请注销帐号,我们会在完成个人身份、安全状态、设备信息、侵权投诉等方面的合理和必要的验证后协助您注销帐号,并依照您的要求删除有关您帐号的一切信息,但依据法律法规需保留的的除外;如您是企业用户的授权用户,该帐号即成为企业用户办公工具的一部分,您需要通过所在组织机构的企业管理员删除帐号,我们无权限进行删除操作。如您注销或删除帐号,我们将对帐号内的全部内容及信息进行删除或匿名化等处理,您应自行在帐号注销或删除前做好备份。

5. 您访问和使用本服务

5.1 您访问和使用本服务受到本条款和所有法律法规或国家其他相关规定的约束。出于遵照相应规定的要求,您不得:

  • 在没有充分民事权利能力、民事行为能力且不满足本条款中“未成年人使用条款”部分要求的情况下,或没有充分、合法的授权的情况下订立本条款,访问或使用本服务;
  • 将本平台用于广告目的或进行任何商业推销;
  • 冒充他人或其他组织机构,或对您自己的身份或您与他人或其他组织机构的关系作出虚假或不当的陈述,包括给人以您上传、发布、传播、散布或提供的任何内容是出自本服务的印象;
  • 未经我们授权而使用或试图使用他人的帐号、服务或系统,或在本服务上创建一个虚假身份;
  • 在未经我们及相关方同意或违反适用法律法规的前提下,将本服务用于核设施、军事用途、医疗设施、交通通讯或其他限制、敏感行业或领域,或在本平台上沟通、传输、分享、发表、传播或泄露国家秘密或未经授权的商业机密;
  • 以违反任何适用法规、侵犯他人合法权益、可能造成利益冲突、危害本服务用途或违背良好社会风尚的方式使用本服务,包括但不限于在使用本服务过程中以任何方式上传、创建、传播、散布、存储或提供下列内容:
  • 反对宪法所确定的基本原则,危害国家安全,颠覆国家政权,破坏国家统一,损害国家荣誉和利益的内容;
  • 煽动民族仇恨、民族歧视、破坏民族团结的,破坏国家宗教政策、宣扬邪教和封建迷信的,散布谣言、扰乱社会秩序、破坏社会稳定的内容;
  • 包含病毒、木马程式、蠕虫、逻辑炸弹或其它恶意或在技术上有害的内容;
  • 任何未经我们授权及接收方同意的广告、招揽推广材料、“垃圾邮件”、“垃圾短信”、“连锁信”、“传销”或任何其它被禁止的招揽形式内容;
  • 任何未取得第三方授权而收集、传播、储存的第三方隐私信息,包括但不限于地址、电话号码、电子邮箱地址、个人身份文件中的号码和肖像(例如:身份号码、护照号码)或信用卡号;
  • 确实或可能侵犯他人著作权、商标权等知识产权或隐私权的任何内容;
  • 诽谤、侮辱他人的内容,或威胁、骚扰他人的内容,或旨在骚扰、恐吓、威胁他人,或对他人造成痛苦、麻烦或烦恼的任何内容;
  • 涉及淫秽、猥亵、赌博、暴力、凶杀、恐怖、粗俗、恶意等令人反感的任何内容,或故意煽动或引起用户对立情绪的内容,尤其是故意发布的煽动性文章;
  • 构成、鼓励或教唆犯罪、危险活动或自残的任何内容;
  • 种族主义或歧视性的内容,包括对种族、民族、宗教、年龄、性别、残疾或性取向的歧视;
  • 我们判断认为属于令人反感的,或可能使我们、本服务或其用户面临任何类型的伤害或法律责任的内容。
  • 5.2 您访问和使用本服务时不得从事损害本服务或我们利益的行为,包括但不限于:

  • 经销、许可、转让、租赁或出售本服务的全部或部分,或本服务任何衍生作品的全部或部分;
  • 基于本服务创作任何衍生作品;
  • 将本服务(包括本服务中的任何文档、图表、文件或程序任何部分)或本服务的任何衍生作品的全部或部分整合进任何其它程序或产品;
  • 对本服务(包括本服务中的任何文档、图表、文件或程序等任何部分)进行更改、改编、转化、反向工程、反汇编或反编译。获取或尝试获取本服务或其任何衍生作品中包含的任何源代码、算法、方法或技术;
  • 干涉或试图干涉本服务的正常运作(包括但不限于使用自动化脚本等方式收集来自本服务的信息或与本服务互动,通过非我们开发或授权的第三方程序、插件、外挂等工具使用本服务或制作、发布、传播上述工具,限制或阻止他人使用本服务)、破坏我们的网站或连接到本服务的任何网络,绕开或破坏我们用于禁止或限制本服务访问的任何措施。
  • 6. 第三方应用

    6.1 经我们允许的第三方应用可以接入本平台并向您提供服务,您可以在本平台的工作台中通过添加应用的方式使用第三方服务。在使用第三方服务的过程中,您除需遵守本条款的约定外,还需遵守第三方的用户协议、隐私政策等相关条款。您理解并认可,第三方服务由第三方服务方提供,除法律法规和本条款另有规定外,我们不对第三方服务承担任何责任

    6.2 您了解并同意,我们可能会对本服务及第三方应用政策做出调整,该等调整可能会导致对第三方服务产生影响(如导致第三方服务无法继续在本平台提供,或第三方应用的服务功能受限),除法规另有明确规定外,我们不承担相应责任。

    6.3 您在选择使用第三方服务前应充分了解第三方应用的产品功能、服务协议及隐私政策,再选择是否开通第三方服务。如您为企业用户管理员帐号,并基于企业用户授权选择开通第三方服务,在您开通第三方服务并向第三方服务提供方提供含有授权用户个人信息的数据(例如企业通讯录信息)前,企业用户或企业用户授权的管理员帐号应向所涉及的授权用户充分说明情况并取得授权用户的明确同意。

    7. 知识产权

    7.1 您所持有的商标、专利以及您创作作品的知识产权归您所有,我们不会对您的上述知识产权主张任何所有性权利。您同意, 对于企业用户,我们可能在我们的网站、我们举办的活动或其他宣传推广中使用企业用户的名称、字号、商标等信息或标识以对本服务进行宣传。

    7.2 我们尊重知识产权,并要求您同样予以尊重。作为访问和使用本服务的先决条件,您同意不会在本服务的使用中侵犯任何知识产权(例如未经同意即擅自上传或分享他人受著作权权保护的材料)。 如您在使用本服务的过程中存在任何侵犯知识产权的行为,或被任何第三方指称存在侵犯知识产权的嫌疑的,我们有权酌情在通知或不通知您的情况下删除或屏蔽相应内容,并有权屏蔽及/或终止相关用户帐号。

    8. 内容

    8.1 您使用我们的内容

    8.1.1 就您与我们之间而言,本服务中的内容(不包括 用户内容 ,定义见下文),除有特别说明外,包括本服务的文本、软件、标志、专利、商标、服务商标、著作权内容、外观、声音、图片等所有相关的内容(前述各项统称为“ 我们的内容 ”),其所有权及知识产权等相关权利均由我们拥有或拥有相关授权许可。对于我们的内容,您应按照本条款所允许的方式、通过本服务规定的功能计划进行使用。

    8.1.2 除本条款明示允许的目的外,您不应将我们的内容或源自本服务的任何其他内容用于其他任何目的。 未经我们或我们的许可方事先同意,您不得为任何目的使用、复制、转载、传播、播放、展示、出售、许可或以其它本款未明示允许的方式使用任何我们的内容。 我们和我们的许可方保留未明示授予您的一切权利。

    8.1.3 您确认并同意,您查看他人在本服务上提供的内容(包括任何用户内容)时,您应自行承担相关风险。您亦同意,未经相应权利人的明示同意,您不得为任何目的使用、复制、转载、传播、播放、展示、出售、许可或以其它未明示允许的方式使用该等内容。

    8.1.4 本服务中可能包含能跳转其它在线服务或资源的链接,该等在线服务或资源可能是由第三方服务提供方提供。我们无法控制您对该等第三方服务或资源的使用,因此除非本条款另有约定,您使用第三方服务或资源的行为受您和相关第三方之间协议约束,我们不对您使用第三方服务或资源的行为承担任何责任。该等链接的存在不代表我们认可这些第三方服务或资源的合法性、安全性。

    8.1.5 我们可能在您访问或使用本服务的过程中向您发送、展示广告或其他信息(包括商业或非商业信息)。我们将按照相关法律法规的要求展开广告业务,您应当谨慎判断广告等信息的真实性、可靠性。

    8.2 您的用户内容

    8.2.1 用户可能获准向本服务或通过本服务上传、发布、提交或发送讯息、聊天、文档、日历信息、通讯或任何其它内容(“ 用户内容 ”)。用户还可在用户内容上叠加或添加我们提供的图表、标签、表情符号和其它元素(“ 我们的元素 ”),并通过本服务传播用户内容。除非法律法规明确要求,否则我们不会审核用户内容(包括包含了我们的元素的用户内容)。对于任何用户或其他许可方提交到本服务,或通过本服务发送的任何用户内容以及其中表达的任何意见、推荐或建议,我们不持任何立场。

    8.2.2 如果您向本服务或通过本服务上传、传播、提供您的用户内容,出于实现本服务功能运行、改善本服务以及您同意且与适用法律、本条款和《【Transsioner】隐私政策》相符的其它目的之必要,我们(及我们的合同方和供应商)将使用、复制、下载或展示您的用户内容,我们不会超越上述目的和范围使用您的用户内容。如果您与本服务的其他用户分享您的用户内容,即表示您同意向这些用户授予不受限制且免费使用您用户内容的权利(包括任何知识产权等相关权益),除非您明确地向对方说明了该等限制,但该等说明及限制仅能约束您与对方。您承诺仅向本服务或通过本服务上传、传播、提供及分享您愿意并能够授予上述权利的用户内容。

    8.2.3 我们不会对您的用户内容主张任何所有权权利。请您注意,如果您以企业用户的授权用户的身份使用本服务,我们会就您用户内容的使用方式向该企业用户提供控制、限制、管理等诸多选择。例如,企业用户可启用或禁用其授权用户对本服务的访问权限,启用或禁用第三方整合,管理许可、保留和外传的设置等。企业用户的选择和决定可能会使您的部分或全部用户内容被访问、使用、披露、修改、限制使用或删除。如果您代表企业用户,您确认企业用户将事先向其授权用户就此情况进行充分说明,并取得授权用户的明确同意。

    8.2.4 本服务并非存储服务,针对您的用户内容,或其他用户向本服务或通过本服务上传、传播或提供的任何其它内容,我们不能亦不会提供备份。请注意,即使在用户内容从本服务中删除后,其他用户仍可能独立地继续使用及允许他人使用您的该等用户内容(例如,该用户可能已将您用户内容的副本保存在其自己帐号中)。

    8.2.5 您通过本服务上传、传播或提供用户内容、或与本服务的其他用户通讯时,您应该遵守上文“ 您访问和使用本服务 ”一节中所载的要求。 您保证,您通过本服务上传、传播或提供的任何用户内容均符合上述要求,不存在违背任何使用法规或其他相关规定的情况。您应对您自己的用户内容及您在本服务或向本服务发布、提交或发送您的用户内容的后果承担全责。 如果我们认为您的用户内容不符合本条款的约定, 我们有权在不事先通知的情况下,删除您的用户内容(包括您在本平台上发布的任何讯息、帖子)。

    8.2.6 我们对用户提交并已获授权的第三方发布的任何内容概不负责。

    8.2.7 您通过本服务上传、传播或提交用户内容,即表示您确认:您拥有该用户内容的所有性权利,或您是在获得了该用户内容的所有人允许或授权的情况下通过本服务上传、传播或提交的。 如我们发现用户内容包含任何侵权材料或任何第三方向我们主张用户内容存在侵权情形的,我们有权采取删除、屏蔽等合理措施进行处理。根据我们的政策,在适当的情况下且由我们自行酌情决定,我们将禁用或终止存在侵犯他人合法权益行为的帐号。

    8.2.8 您确认,我们并无义务预审、监控、审查或编辑您和其他用户在本平台上撰写或发布的任何内容(包括用户内容)。 您进一步理解并确认,您可能会在本服务的使用中接触到冒犯性、不雅或令人反感的其他内容(包括用户内容),您可以联系我们对上述内容进行举报,您同意放弃您就此对我们享有或可能享有的任何法律救济。

    8.2.9 若您欲投诉其他用户上传的信息和材料,请联系我们,联系方式为 contact@feishu.cn

    9. 用户个人信息保护

    9.1 我们与您一同致力于您个人信息(即能够独立或与其他信息结合后识别用户身份的信息)的保护,保护用户个人信息是我们的基本原则之一。 在访问及使用本软件及本服务的过程中,您可能需要提供您的个人信息(包括但不限于姓名、电话号码、邮箱、设备信息等),以便我们向您提供相应的技术支持和服务。为了更好地为您提供服务,我们还可能与我们的关联方共享您的信息,我们承诺该等信息共享仅出于更好地为您提供本服务之目的,并不会超越上述范围。 我们将运用加密技术、匿名化处理等其他与本服务相匹配的技术措施及其他安全措施来保护您的个人信息安全。

    9.2 更多关于用户个人信息保护的内容,请参见《【Transsioner】隐私政策》。

    10. 违约与赔偿

    10.1 如果您违反本条款和/或其他您应遵守的其他条款,我们有权根据独立判断,视情况在不经事先通知您的情况下采取合理的处置措施,包括但不限于限制、暂停、终止您使用本服务的部分或全部功能,屏蔽或删除您上传、传播或提供的用户内容等,您需自行承担由此导致的后果及损失。

    10.2 因您违反本条款和/或其他您应遵守的其他条款约定,引起第三方投诉、诉讼索赔等情况的,您应当自行处理并承担全部法律责任。

    10.3 如果您在使用本服务过程中违反本条款和/或其他您应遵守的其他条款约定的情况,在适用法律允许的情况下,您同意根据本条款或相关法律法规的规定,向我们、我们的关联方、许可方及被许可方等权益受损方作出足额赔偿,赔偿范围包括但不限于:因您的行为导致我们及相关方向任何第三方支付的赔偿、遭受的国家机关罚款等。

    11. 责任限制

    11.1 根据法律法规规定,对于我们不得免除、限制的义务与责任,我们不会通过本条款的约定进行免除或限制,包括我们对消费者用户依法应履行的义务,因我们的过失或我们的雇员、代理人或分包商的过失而导致的人身伤害及死亡的损失赔偿责任,以及因欺诈或虚假陈述导致的相应责任。

    11.2 在符合前述规定的前提下,我们不就下列情况向您承担任何责任:

  • 您遭受的任何利润损失(无论直接或间接产生);
  • 您遭受的任何商誉损失;
  • 您遭受的任何机会损失;
  • 您遭受的任何数据丢失;
  • 您可能招致的任何间接或附带损失;或
  • 您因下列情况而招致的任何损失或损害:
  • 您对任何广告之完整性、准确性或存在性的任何依赖,或因您与在本服务上刊登广告的任何广告商、赞助商建立或达成的任何关系或交易;
  • 我们按照本条款约定对本服务作出的任何变更、调整,或暂时停止提供本服务(或本服务中的任何功能);
  • 您未能向我们提供准确的个人信息、帐号等信息;或
  • 您未能保障您密码或帐号资料的安全及保密性。
  • 11.3 我们将尽最大努力使本服务安全、稳定,但是 您理解,我们不能随时预见和防范所有的技术风险以及其他风险,包括但不限于不可抗力、病毒、木马、黑客攻击、系统不稳定、第三方服务瑕疵、第三方网站等原因可能导致的服务中断、不能正常使用以及其他类似情况。 您需要配置您自己的计算机设备、网络设置、计算机程序等,以访问和使用本服务。您应为您的设备自行配置防毒程序。

    11.4 任何我们承担损失赔偿责任的金额以过去12个月您或您相应的企业用户向我们支付的金额为限。

    11.5 即使您已经事先告知,或我们本应意识到可能产生任何相关的损失,我们向您承担的责任同样适用上述限制。

    11.6 对于您使用本服务过程中存储、传输、提供、发布、传播的任何内容及其它通讯数据,如因我们的原因导致上述内容被删除、未被储存或产生崩溃或毁坏,我们将尽力进行补救。您理解并同意,在我们尽到合理义务后仍未能避免因此给您造成损失的,对于您产生的相关损失我们向您承担的责任也适用上述限制。

    12. 数据流量及紧急服务

    12.1 在移动应用上使用本服务时可能会用到您向您的移动网络运营商订购的数据流量包中的部分数据流量,在国际漫游的情况下可能会使费用大幅增加。您应始终了解这些情况, 您在使用本服务时产生的任何移动费用(包括短信及数据费用)均由您自行承担。若您不确定这些费用,您应在使用本服务前咨询您的服务提供商。

    12.2 本服务并不提供报警、消防或医院等紧急服务的接入,也不联系公共安全响应点。您应确保能通过手机、固定电话或其它设备进行紧急联系。

    13. 其它条款

    13.1 完整协议。本条款、本条款中所提及的适用于您的其他条款以及将来我们通过合理方式告知您需适用的其他条款共同构成您与我们那之间的完整法律协议,约束您与我们之间的服务关系。上述条款中有变更、更新、增补的,自该等变更、更新、增补生效后,其所替代的旧版本自动失效。

    13.2 未成年人使用条款。若您是未满18周岁的未成年人,应在监护人监护、指导并获得监护人同意情况下认真阅读本条款后,方可访问和使用本服务。我们重视对未成年人个人信息的保护,未成年用户在填写个人信息时,请加强个人保护意识、谨慎对待,并在监护人指导下正确访问和使用本服务。

    13.2.1 未成年用户理解,如因您违反法律法规、本条款内容,则您及您的的监护人应依照法律规定承担因此引起的全部法律责任。

    13.2.2 为更好地保护未成年人隐私权益,我们提醒您慎重发布包含未成年人素材的内容,一经发布,即视为您同意本软件及本服务展示该未成年人信息、肖像、声音等内容,且允许公司依据本条款使用、处理该等与未成年人相关的内容。

    13.3 无放弃与可分割性 。我们暂时未主张或强制执行本条款的任何规定,不应被视为我们豁免该等规定或放弃该等权利。如果本条款中任意约定被判决或裁定属于无效,则该约定视为从本条款中删除,不影响本条款中其它约定的效力。

    13.4 转让 。未经我们事先书面同意,您不得向任何第三方转让您在本条款项下的任何权利或义务。 出于运营本服务的需要,我们有权将本条款(及您针对本服务需遵守的其他条款)整体转让给我们的一家关联公司。在我们发生合并、收购、企业重组或出售全部或绝大部分资产的交易中,我们也会向第三方转让本条款(及您针对本服务需遵守的其他条款)。您认可在上述情况下,我们无须征得您的同意,但我们将以合理的方式向您通知。

    13.5 争议解决与法律适用。本条款的解释、适用与争议解决,均应依照中华人民共和国大陆地区法律。本条款的签署地为北京市海淀区,因本条款所引发的争议由北京市海淀区有管辖权的人民法院管辖。

    13.6 语言。本条款可能存在多种语言版本,如各语言版本条款出现不一致或冲突,以中文版本为准。

    13.7 联系我们。 如有任何疑问,请您联系 contact@feishu.cn

    User Terms of Service

    Effective date: Nov1 2021

    1. Introduction

    1.1 Welcome to use the [Transsioner] platform ("the Platform ") provided by Beijing Feishu Technology Co., Ltd. ( "we"or"us" ). The [Transsioner] User Terms of Service (" these Terms ") is an agreement between you and us, listing the terms and conditions that must be observed when you access and use the Platform and related websites, services, applications, products and content (collectively referred to as "the Service ") that we or its affiliates are responsible for using and providing. For the purposes of these Terms, "you" refers to the user of the Service.

    1.2 These Terms constitute a legally binding agreement between you and us. We hereby remind you to carefully read and fully understand the terms of these Terms, especially the terms involved in the exemption or mitigation of our responsibilities, the terms limiting your rights, and the provisions on dispute resolution and application of law. Among them, the terms limiting your rights, exempting or mitigating our responsibilities will prompt you to pay attention in bold bold.

    1.3 By accessing or using the Service, you acknowledge that you have the capacity for civil rights and civil conduct necessary to form a binding contract with us, and that you accept and agree to abide by these Terms. Your access to and use of the Service is also subject to our [Transsioner] Privacy Policy, including additions, changes and additional agreements from time to time to these Terms and the [Transsioner] Privacy Policy (which we will inform you and provide to you in a reasonable manner). Together with these Terms, these Terms constitute the entire agreement between you and us.

    1.4 If you access or use the Service on behalf of any organization such as a business, you undertake to have obtained the full authorization required by the organization to allow you to accept and perform these Terms on its behalf . In this case, the organization is legally and financially responsible for the following actions: Your access to and use of the Service, and the use of your account by other persons associated with the organization (including any employees, agents or contracting parties).

    1.5 We will revise these Terms from time to time, for example: We will revise these Terms when there is a change in the function of updating this service or regulatory regulations. When making amendments to these Terms, we will publicly solicit opinions on this platform and/or our website, and publicize the revised content seven days before the formal implementation of the revised content. We will also update the "update date" and "effective date" at the top of these Terms in a timely manner. We will use reasonable efforts to send reasonable notices to all users (such as notices through this platform) to inform you of major changes to these Terms, which you should pay attention to in a timely manner. Your continued access to or use of this Service after the update of these Terms shall be deemed as your acceptance of the changed Terms. If you do not agree with the updated Terms, you should stop access ing or using this Service.

    1.6 If we require you to comply with other terms except these Terms and the [Transsioner] Privacy Policy, the publicity, publication and effectiveness of these terms shall also comply with the above agreement.

    2. The Platform and the Service

    2.1 This platform is a multi-platform office management communication and collaboration tool, providing instant messaging services including supporting single and multi-person participation, sending voice short messages, pictures and text, and providing users with functions including but not limited to organization member management, corporate address book, documents, calendars, audio and video calls, video conferencing, mailboxes, telecommuting, health management, etc. (due to different version iterations and release of user groups, the specific functions are subject to the functions you download the platform to actually provide) and services for intercommunication with other software.

    2.2 On the premise of complying with the provisions of these Terms, we grant you a non-exclusive, limited, non-transferable, non-sublicensable and revocable license to access and use the Platform. We reserve all rights related to the Platform and the Service. You confirm and agree that: In case of any violation of these Terms by you, we may terminate the license for reasonable reasons to avoid further harm to us and other users .

    2.3 You should download this platform from our website or a third party we have authorized to obtain this service. If you do not obtain this service from us or a third party authorized by us, we cannot guarantee that this version of the service can be used normally. You shall be responsible for such acquisition methods and use behavior .

    2.4 You understand and acknowledge that the functions described in these Terms may only be provided to some users (such as enterprise users) or in a specific way (such as paid), and the services you can actually enjoy when accessing and using this service shall be based on what we actually provide to your user account .

    2.5 We will optimize the above functions from time to time and continuously develop new functions according to user needs. You agree that these functional services may be optimized or modified according to changes in user needs or our judgment, or suspended due to regular and irregular maintenance. None of these acts shall be regarded as a violation of these terms and conditions .

    2.6 We have the right to update, upgrade, modify, delete or transfer this Platform, this Service or any part of it and related functions from time to time without further notice to you. We will use reasonable efforts to send reasonable notices to all users (such as notices through this Platform) to inform you of relevant changes to this Service, which you should pay attention to in a timely manner.

    2.7 When you use the corresponding functions provided by this platform, you should follow the relevant technical specifications, safety requirements and other regulations that we may inform you from time to time to ensure the safe and stable operation of this service.

    3. Enterprise users and authorized users

    3.1 If your employer (or the organization that otherwise employs you) or any other organization has authorized or invited you to use the Service in writing or in other reasonable ways (" to reach an agreement to order ") with us regarding your use of the Service, your employer or organization is the "enterprise user " mentioned in these Terms.

    3.2 Users who use the Service at the invitation of enterprise users (including administrator users of enterprise users) are " authorized users " as described in these Terms . Enterprise users can send you a verification code to invite you to use the Service, and you can use the verification code to create an account of the Service as an authorized user of the enterprise user. You agree that you will not share the verification code with any other person except the person of the enterprise user who invited you to use the Service, nor will you inform any other person of the verification code, otherwise you will bear the corresponding legal liability for violation of this paragraph; You also agree that in order to enable you and other authorized users of the enterprise user to enjoy some functions of the Service, the enterprise user can share your information with us and other authorized users of the enterprise user with your authorization. The collection, use and sharing of your information by the enterprise user shall comply with the requirements of relevant laws and regulations. We only process your information according to the requirements of the enterprise user and do not bear legal responsibility for the relevant behaviors of the enterprise user. Please carefully read the "Transsioner" Privacy Policy "Provisions on this situation .

    3.3 When you accept the invitation to become an authorized user of an enterprise user and maintain that identity, you can enjoy the service content provided by this service for the enterprise user and its authorized users. At the same time, you authorize your enterprise user to manage your authorized user identity and related rights and interests based on that identity, including but not limited to joining, deleting, adjusting permissions and restricting service content. You guarantee that while complying with the relevant specifications of this platform, you use this software and this service in accordance with the authorized scope and specifications of the enterprise user. If you lose the identity of the authorized user of the enterprise user, we have the right to delete the service content based on that identity according to the instructions of the enterprise use r.

    3.4 In the event that you use the Service as an authorized user of the Enterprise User, you acknowledge that the Service is a working tool for use by your organization and not for your personal use as a daily consumption.

    3.5 If you access or use the Service on behalf of any enterprise user, you agree and confirm on behalf of the corresponding enterprise user that you accept the regulation of these Terms.

    4. Your account number

    4.1 To use the Platform Services, you must register an account. You have the right to choose a legal character combination that meets our requirements as your account and set your own password that meets the security requirements. The account and password you set are the credentials you use to log in and use the Platform and other software and related services provided by us as a registered user.

    4.2 You can also log in and use the Service through third-party platform account authorization, internal account assigned by enterprise users related to you, or other methods allowed by us. You will authorize us to obtain the public information (name, avatar, and other information authorized by you) registered in the third-party platform or enterprise user internal account for binding with this platform account, so that you can log in directly and use the relevant services.

    4.3 You understand and agree that in addition to logging in and using this software, you can also log in with this platform account to use other software and services provided by us and its affiliated companies and control companies. In the process, other software and services will obtain the information you authorize to provide. When you use the aforementioned software and services, you will be bound by the user agreement and other agreement terms of the actual provider of the other software and services.

    4.4 After an enterprise user obtains the right to use this service and this platform account by subscribing through the methods and channels specified by us, we will assign the corresponding enterprise user administrator account. With the written authorization of the enterprise user, you can use this administrator account. After passing our review, enterprise users can upload and manage the address book of their authorized users through this administrator account, invite enterprise user members to join the corresponding organization group, and realize user communication, collaborative office, structural adjustment and other functions through this service. Before importing the address book of authorized users and realizing the above functions, enterprise users and administrators authorized by enterprise users should fully explain to the corresponding authorized users (including but not limited to enterprise users will provide the personal information of authorized users to us) and obtain the explicit consent of all authorized users.

    4.5 Whether you register your account by yourself, authorize it through a third-party platform account, bind it with an internal account assigned by an enterprise user, or an enterprise user imports authorized user information through an administrator account, you shall ensure that you submit true, accurate, complete and reflect the current situation Identity and other relevant information. You understand and promise: Your account name, avatar and profile and other information used to use this service and other information provided to us shall not appear illegal or bad information, shall not use the name of others without the permission of others (including but not limited to using other people's names, names, fonts, avatars and other methods that are enough to cause confusion), and shall not maliciously register this platform account (including but not limited to frequent registration, batch registration of accounts and other acts). You must abide by relevant laws and regulations during the use of your account, and shall not commit any acts that infringe on the interests of the state, damage the legitimate rights and interests of other citizens, or harm the good morals of society. We have the right to review your account information. For account information that violates the provisions of these terms, we have the right to reject, block or delete it.

    4.6 You understand and agree that the ownership and related rights and interests of this platform account belong to us, and you will get the right to use this account after completing your first login. Your account is only for your own use. Without our written consent, it is prohibited to gift, borrow, rent, transfer, sell or otherwise license others to use this account in any form. If we find or have reasonable grounds to believe that the user is not the initial registrant of the account, we have the right to suspend or terminate the service provided to the account without prior notice, and have the right to cancel the account. The consequences and losses of the account-related data and information (including but not limited to authorized user information, enterprise user information and chat records, etc.) being emptied or lost shall be borne by you .

    4.7 You are responsible for maintaining the security and confidentiality of your personal account and password. You should attach great importance to the confidentiality of your account and password and not disclose your account and password to others under any circumstances. If you find that others use your account without permission or any other security vulnerabilities occur, you should immediately notify us. When you have finished using it, you should exit safely. If you suffer from theft or loss of password due to your own reasons such as improper storage or other force majeure factors, you will bear the corresponding responsibility.

    4.8 When you lose your account or forget your password, you can follow our complaint channels to promptly request to retrieve your account or password. You understand and agree that our password retrieval mechanism only determines whether the complainant is an authorized user of the account based on whether the information filled in the complaint form is consistent with the information recorded in the system.

    4.9 You fully understand and agree that you shall be responsible for all actions under your account, including any content published by your account and any consequences arising therefrom. You shall make your own judgment on the content you come into contact with when using this service, and bear all risks arising from the use of the content, including risks arising from reliance on the correctness, completeness or practicality of the content. We cannot and will not be liable for any loss or damage caused by you due to the aforementioned risks.

    4.10 After you have completed the registration, login and reasonable and necessary authentication of your account, if you are an individual user, you can browse and modify the personal identification information submitted by yourself at any time; if you are an authorized user of an enterprise user, you need to modify the submitted personal identification information through the enterprise administrator of your organization. You understand and agree that due to security and identification (such as account or password retrieval complaint service, etc.), you may not be able to modify the initial registration information and other verification information provided during registration. If you are an individual user, you can also apply for account cancellation. We will assist you in canceling your account after completing reasonable and necessary verification of your personal identity, security status, equipment information, infringement complaints, etc., and delete all information about your account in accordance with your requirements, except for those that need to be retained in accordance with laws and regulations; if you are an authorized user of an enterprise user, the account becomes part of the enterprise user's office tools. You need to delete the account through the enterprise administrator of the organization where you are located. We have no authority to delete. If you cancel or delete your account, we will delete or anonymize all the content and information in the account. You should make a backup before canceling or deleting your account.

    5. Your access to and use of the Service

    5.1 Your access to and use of the Service is subject to these Terms and all laws, regulations or other relevant national regulations. In compliance with the requirements set forth herein, you may not:

    5.2 When you access and use the Service, you must not engage in acts that harm the Service or our interests, including but not limited to:

    6. Third-party applications

    6.1 The third-party applications permitted by us can access this platform and provide services to you. You can use the third-party services by adding applications to the workbench of this platform. In the process of using the third-party services, you need to abide by the user agreement, privacy policy and other relevant terms of the third party in addition to the agreement of these terms. You understand and recognize that the third-party services are provided by the third-party service parties. Except as otherwise provided by laws and regulations and these terms, we will not assume any responsibility for the third-party services.

    6.2 You understand and agree that we may make adjustments to the Service and the third-party application policy, and such adjustments may affect the third-party service (such as causing the third-party service to be unable to continue to be provided on the Platform, or the third-party application The service function is limited), unless the regulations clearly stipulate otherwise, we do not assume corresponding responsibilities.

    6.3 Before choosing to use the third-party service, you should fully understand the product functions, service agreements and privacy policies of the third-party application, and then choose whether to open the third-party service. If you are an enterprise user administrator account and choose to open a third-party service based on the authorization of the enterprise user, before you open the third-party service and provide the third-party service provider with data containing the personal information of the authorized user (such as enterprise address book information), the enterprise user or the administrator account authorized by the enterprise user shall fully explain the situation to the authorized user involved and obtain the explicit consent of the authorized user.

    7. Intellectual property

    7.1 The trademarks, patents and intellectual property rights of your creative works held by you belong to you, and we will not claim any sexual rights to your above intellectual property rights.

    7.2 We respect intellectual property rights and require you to do the same. As a prerequisite for accessing and using the Service, you agree that you will not infringe any intellectual property rights in the use of the Service (such as uploading or sharing other people's copyrighted materials without consent). If you have any infringement of intellectual property rights in the process of using the Service, or if any third party alleges that there is a suspicion of infringement of intellectual property rights, we have the right to delete or block the corresponding content at our discretion with or without notice to you, and have the right to block and/or terminate the relevant user account.

     

    8. Content

    8.1 Your Use of Our Content

    8.1.1 As far as you and us are concerned, the content in this service (excluding user content , as defined below), unless otherwise specified, includes the text, software, logo, patent, trademark, service mark, copyright content, appearance, sound, pictures and other related content of this service (the foregoing items are collectively referred to as " our content "), and its ownership and intellectual property rights and other related rights are owned or licensed by us. For our content, you should use it in the way allowed by these terms and through the function plan stipulated in this service.

    8.1.2 You shall not use our Content or any other Content derived from the Service for any purpose other than those expressly permitted by these Terms. You may not use, reproduce, reprint, transmit, play, display, sell, license or otherwise use any of our Content for any purpose without the prior consent of us or our licensors. We and our licensors reserve all rights not expressly granted to you.

    8.1.3 You acknowledge and agree that when you view the content provided by others on the Service (including any User Content), you shall bear the relevant risks. You also agree that you shall not use, copy, reprint, transmit, play, display, sell, license or use such content for any purpose without the express consent of the corresponding right holder.

    8.1.4 The Service may contain links to other online services or resources, which may be provided by third-party service providers. We cannot control your use of such third-party services or resources, so unless otherwise agreed in these terms, your use of third-party services or resources is subject to the agreement between you and the relevant third party, and we do not assume any responsibility for your use of third-party services or resources. The existence of such links does not mean that we recognize the legality and security of these third-party services or resources.

    8.1.5 We may send or display advertisements or other information (including commercial or non-commercial information) to you during your access to or use of the Service. We will carry out advertising business in accordance with the requirements of relevant laws and regulations. You should carefully judge the authenticity and reliability of advertisements and other information.

    8.2 Your User Content

    8.2.1 Users may be permitted to upload, post, submit or send messages, chats, documents, calendar information, newsletters or any other content (" User Content ") to or through the Service. Users may also superimpose or add diagrams, tags, emoticons and other elements provided by us ( "Our Elements ") on User Content and disseminate User Content through the Service. We do not review User Content (including User Content that contains our elements) unless expressly required by laws and regulations. We take no position on any User Content submitted to, or sent through, the Service by any user or other licensor and any opinions, recommendations or suggestions expressed therein.

    8.2.2 If you upload, disseminate or provide your user content to or through the Service, we (and our contractors and suppliers) will use, copy, download or display your user content for the purpose of implementing the functions of the Service, improving the Service and other purposes that you agree to and are consistent with applicable laws, these Terms and the [XXX] Privacy Policy. We will not use your user content beyond the above purposes and scope. If you share your user content with other users of the Service, you agree to grant these users the right to use your user content (including any intellectual property rights and other related rights) without restriction and free of charge, unless you explicitly explain such restrictions to the other party, but such descriptions and restrictions can only bind you and the other party. You undertake to only upload, disseminate, provide and share user content to or through the Service that you are willing and able to grant the above rights .

    8.2.3 We will not claim any ownership rights over your User Content. Please note that if you use the Service as an authorized user of an enterprise user, we will provide the enterprise user with many options such as control, restriction, management, etc. regarding the use of your User Content. For example, enterprise users can enable or disable their authorized users' access rights to the Service, enable or disable third-party integration, manage the settings of licensing, retention, and dissemination, etc. Enterprise users' choices and decisions may cause some or all of your User Content to be accessed, used, disclosed, modified, restricted or deleted. If you represent an enterprise user, you confirm that the enterprise user will fully explain the situation to its authorized users in advance and obtain the explicit consent of the authorized users.

    8.2.4 The Service is not a storage service, and we cannot and will not provide backups of your User Content or any other content uploaded, disseminated or provided by other users to or through the Service. Please note that even after the User Content is deleted from the Service, other users may continue to use and allow others to use your User Content independently (for example, the user may have saved a copy of your User Content in his own account).

    8.2.5 When you upload, disseminate or provide user content through the Service, or communicate with other users of the Service, you shall comply with the requirements contained in the section "Your Access to and Use of the Service" above. You warrant that any user content you upload, disseminate or provide through the Service meets the above requirements and does not violate any usage regulations or other relevant regulations. You shall be fully responsible for your own user content and the consequences of your posting, submitting or sending your user content on or to the Service. If we believe that your user content does not comply with the provisions of these Terms, we have the right to delete your user content (including any messages and posts you post on the Platform) without prior notice.

    8.2.6 We are not responsible for any content submitted by users and published by authorized third parties.

    8.2.7 By uploading, disseminating or submitting User Content through the Service, you acknowledge that you own all the sexual rights of the User Content, or that you have uploaded, disseminated or submitted the User Content through the Service with the permission or authorization of the owner of the User Content. If we find that the User Content contains any infringing materials or any third party claims to us that the User Content is infringing, we have the right to take reasonable measures such as deletion and blocking to deal with it. In accordance with our policy, under appropriate circumstances and at our own discretion, we will disable or terminate accounts that infringe upon the legitimate rights and interests of others .

    8.2.8 You acknowledge that we have no obligation to pre-review, monitor, review or edit any content (including User Content) written or published by you and other users on the Platform. You further understand and confirm that you may be exposed to offensive, indecent or objectionable other content (including User Content) in the use of the Service. You can contact us to report the above content, and you agree to waive any legal remedies you enjoy or may enjoy against us in this regard.

    8.2.9 If you want to complain about information and materials uploaded by other users, please contact us at contact@feishu.cn .

    9. Protection of users' personal information

    9.1 We are committed to the protection of your personal information (that is, information that can identify the user independently or in combination with other information) together with you. Protecting the user's personal information is one of our basic principles. In the process of accessing and using this software and this service, you may need to provide your personal information (including but not limited to name, phone number, email, device information, etc.) so that we can provide you with corresponding technical support and services. In order to better provide you with services, we may also share your information with our affiliated parties. We promise that such information sharing is only for the purpose of better providing you with this service and will not exceed the above scope. We will use encryption technology, anonymization processing and other technical measures that match this service and other security measures to protect your personal information security.

    9.2 For more information on the protection of users' personal information, please refer to the Privacy Policy of [XXX].

    10. Breach of contract and compensation

    10.1 If you violate these Terms and/or other terms that you should abide by, we have the right to take reasonable disposal measures based on independent judgment and as the case may be without prior notice to you, including but not limited to restricting, suspending, terminating your use of some or all of the functions of the Service, blocking or deleting user content uploaded, transmitted or provided by you, etc. You shall bear the consequences and losses caused by this.

    10.2 If you violate these Terms and/or other terms and conditions that you should abide by, causing third-party complaints, litigation claims, etc., you shall handle and bear full legal responsibility.

    10.3 If you violate these Terms and/or other terms and conditions that you should abide by in the process of using the Service, you agree to make full compensation to us, our affiliates, licensors, licensees and other parties whose rights and interests are damaged in accordance with the provisions of these Terms or relevant laws and regulations. The scope of compensation includes but is not limited to: compensation paid by us and related parties to any third party due to your actions, fines from state agencies, etc .

    11. Limitation of liability

    11.1 In accordance with the provisions of laws and regulations, we will not exempt or limit the obligations and responsibilities that we cannot exempt or limit through the provisions of this clause, including our obligations to consumers and users according to law, and our negligence or our employees, agents or subcontractors The liability for personal injury and death caused by the negligence, and the corresponding liability caused by fraud or misrepresentation .

    11.2 Subject to the foregoing, we shall not be liable to you for:

    11.3 We will do our best to make the Service safe and stable, but you understand that we cannot foresee and guard against all technical risks and other risks at any time, including but not limited to force majeure, viruses, Trojan horses, hacker attacks, system instability, third-party service defects, third-party websites and other reasons that may lead to service interruption, abnormal use and other similar situations. You need to configure your own computer equipment, network settings, computer programs, etc. to access and use the Service. You should configure your own anti-virus program for your equipment.

    11.4 Any amount for which we are liable for damages is limited to the amount paid to us by you or your corresponding business users in the past 12 months.

    11.5 The above limitations apply to our liability to you even if you have notified us in advance or we should have been aware of any related losses.

    11.6 For any content and other communication data stored, transmitted, provided, published and disseminated during your use of the Service, if the above content is deleted, not stored or crashes or destroyed due to our reasons, we will try our best to remedy it. You understand and agree that if we fail to avoid losses caused to you after we have fulfilled our reasonable obligations, the above restrictions shall also apply to our liability to you for related losses incurred by you.

    12. Data flow and emergency services

    12.1 When using the Service on mobile applications, you may use part of the data traffic in the data traffic package you ordered from your mobile network operator, which may significantly increase the cost in the case of international roaming. You should always be aware of these circumstances, and any mobile expenses (including SMS and data expenses) incurred by you when using the Service will be borne by you. If you are unsure about these expenses, you should consult your service provider before using the Service .

    12.2 The Service does not provide access to emergency services such as alarms, fire fighting or hospitals, nor does it contact public safety response points. You should ensure that emergency contact can be made by mobile phone, fixed telephone or other equipment.

    13. Miscellaneous

    13.1 Complete Agreement . These Terms, other terms referred to in these Terms applicable to you, and other terms that we will reasonably inform you to apply in the future together constitute the entire legal agreement between you and us and bind you and us. If there are changes, updates, or additions to the above terms, the old version replaced by them will automatically become invalid after such changes, updates, or additions take effect .

    13.2 No waiver and severability. Our temporary failure to claim or enforce any provision of these Terms shall not be deemed to be our exemption from such provision or waiver of such right. If any agreement in these Terms is judged or ruled to be invalid, the agreement shall be deemed to be deleted from these Terms without affecting the validity of other agreements in these Terms.

    13.3 Assignment. You may not assign any of your rights or obligations under these Terms to any third party without our prior written consent. We have the right to assign these Terms (and other terms to which you are subject in relation to the Service) in their entirety to one of our affiliates for the purpose of operating the Service. We also assign these Terms (and other terms to which you are subject in relation to the Service) to third parties in the event of a merger, acquisition, corporate restructuring or sale of all or substantially all of our assets. You acknowledge that we do not need to obtain your consent in the above circumstances, but we will notify you in a reasonable manner.

    13.4 Dispute Resolution and Application of Law . The interpretation, application and dispute resolution of these Terms shall be in accordance with the laws of the mainland of the People's Republic of China. The place of signature of these Terms is Haidian District, Beijing, and disputes arising from these Terms shall be under the jurisdiction of the people's court with jurisdiction in Haidian District, Beijing.

    13.5 Language . There may be multiple language versions of these terms. In case of inconsistency or conflict between the language versions of the terms, the Chinese version shall prevail.

    13.6 Contact us . If you have any questions, please contact contact@feishu.cn .